🎁 About Gifts
With every order, we include a carefully selected small gift to express our gratitude for your support! As our store is newly opened, the styles of free gifts may vary and are not fixed for now, so each purchase might bring you a different surprise. Please note that these gifts are an extra token of our appreciation and therefore cannot be exchanged, returned, or covered by after-sales service. If you are not satisfied with the gift you received, you may choose to handle it as you wish. We hope you enjoy your shopping experience and thank you again for your support!
📹 Video Service
Due to the complexity of filming and editing, we cannot produce videos for every order. Therefore, we open 3-5 limited slots for packing video every Monday. Customers who purchase this service will receive an exclusive packing process video within 10 business days, which will also be posted on our social media channels!
🎬 Share Your Unboxing Video & Win Coupons!
📹 After receiving your order, simply record an unboxing video or take photos and share them on any social media platform (e.g., TikTok, Instagram, YouTube) and tag our account (if we don’t have an account on that platform, please include our website link in the caption or comments). Then, send the link to our contact email to receive a coupon valid for any product in our store (expires in 30 days)!
📧 Recommended email format: Please include 【Order Number + Unboxing】 in the subject line (to help us process your request quickly!).
💰 Reward Rules:
✅ Post a video/photo and receive a $2 coupon!
✅ If your video/photo receives over 200 likes (please include screenshot proof in your email), you’ll get a 5% discount code!
🌍 Global Service
We deliver to most countries and regions worldwide, committed to providing a convenient shopping experience and thoughtful customer service to everyone, no matter where they are. Currently, we have opened shipping services to select countries. Due to limited resources and time in the early stages of operation, we are gradually expanding our logistics partnerships and opening more regions based on actual demand. If your country is not yet supported, we sincerely apologize and greatly appreciate your recognition and support. If you wish to make a purchase, please contact us via email, and we will actively coordinate with logistics partners as soon as possible to expedite the opening of shipping services to your region.
📋 Modification & Cancellation Policy
Please double-check your shipping information before placing an order. If you notice an error after ordering, please email us as soon as possible with your order number and "Modify Information" in the subject line. Modification requests are best submitted within 24 hours of ordering. Once an international shipping label is generated, the modification process becomes slower and more complicated, and the package may still be delivered to the incorrect address. We will do our best to assist with modifications but cannot guarantee success.
If you need to cancel your order, you must contact us via email within 24 hours of placing the order. As long as your request is sent within this timeframe, we will cancel your order free of charge.
After 24 hours, your order cannot be canceled.
【✨ Why Choose Us?】
We guarantee that every scrunchie you receive is never bulk-purchased from wholesale or second-hand markets. We believe such products often include unsold, low-quality items. Each scrunchie in our Mystery Bags is handpicked by us from thousands of designs at source factories, with great time and effort invested. We reject mediocrity and bring you uniquely designed styles—a true surprise.
【🎀 True Transparency, No "Misleading Products"】
What you see is what you get! The styles and quality shown in our videos are exactly what you might receive. We never use "exquisite styles" to attract orders and then ship "inferior products." We firmly believe that sincerity is the key to long-term business.
【🎯 A Message for You】
If you trust my taste, then this Mystery Bag is the surprise crafted just for you!
This is not just a few scrunchies—it’s a resonance of aesthetics and an exchange of trust. Don’t hesitate, click to order now!
【🔥 Product Introduction】The scrunchies in this product are made from high-quality materials such as combed cotton and matte satin, complemented by hand-finished edges for a refined texture. Featuring a widened scrunch design with high-elasticity core material, they maintain excellent shape stability even after repeated use. The color palette includes options like Morandi tones, offering great versatility in styling.
【🎁 Mystery Bag Surprise Mechanism】By placing an order, you acknowledge and agree to the following:
❓ Mysterious Randomness: Each bag contains one random scrunchie! The variety far exceeds what is shown in the images!
🎉 One More Lucky Prize: We include a "one more" lucky star 🌟 in some mystery bags! If you unpack it, we’ll gift you an extra bag for free! The more you buy, the higher your chance of finding it!
⚠️ Important Note: Due to the randomness of mystery products, customization is not available, and returns/exchanges are not accepted. Placing an order indicates your understanding and acceptance of these rules.